social media marketing

How User-Generated Content Can Power Digital Marketing Success

How UGC Can Power Digital Marketing Success

Authenticity is more than a buzzword—it’s a driving force behind customer trust. And one of the most powerful ways to foster authenticity in both B2B and B2C marketing is through user-generated content (UGC).  When customers share their experiences, it resonates far more than even the slickest branded content. In fact, 93% of marketers who leverage UGC […]

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Social Media + PR

New Rules Of Engagement: How Social Has Transformed PR

Just as it’s become part of our everyday lives, social media is completely reshaping public relations. Platforms like LinkedIn, Facebook, X, and Instagram have revolutionized how brands communicate, engage with their audiences, and manage their reputations.  In fact, 33% of PR professionals say they are now using social media tools daily, and another 17% use

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6 Tips For Using LinkedIn Messaging

6 Tips For Using LinkedIn Messaging To Create Real Connections

If you’re on LinkedIn, you likely receive regular messages requesting a connection from someone you’ve never met. And, once you’ve accepted the connection—whether out of curiosity or kindness—it’s quickly followed by a meeting request or sales pitch. Yeesh.  Such requests typically have the opposite effect than the sender intended, making it less likely they’ll establish

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Online Critics and Hecklers: 5 Ways To Handle With Diplomacy

Online Critics and Hecklers: 5 Ways To Handle With Diplomacy

In our digital age where every brand’s move is scrutinized under the social media microscope, encountering critics and hecklers is an inevitable part of things. Yet, over half of brands say they do not have an effective strategy in place to deal with comments on their social pages.  The adage “Don’t feed the trolls” serves

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