Customer Relations

Creating More Meaningful Interactions in a Virtual World

4 Ways to Create More Meaningful Online Interactions These days, our business interactions have shifted almost exclusively to the digital…

6 years ago

How to Deal With Disrupted Sales

A lengthened sales cycle and restrictions on face-to-face meetings have dramatically impacted how salespeople get their jobs done. Here are…

6 years ago

TAG Summit 2020: Engage, Innovate, and Transform

Another successful TAG Summit is in the books. Find out who made this year’s list of the Top 10 Innovative…

6 years ago

The Why and How of Analyst Relations

Should You Consider Working with an Industry Research Firm? Technology B2Bs can benefit from working with industry analysts in several…

6 years ago

Millennial Marketing: 4 Tips for Engaging Our Most Connected Generation

There’s a reason Millennials are nicknamed the “Selfie Generation” and the “Always-On Generation.” They’re by far the most digitally connected…

6 years ago

Why “Doing Good” Is Good for Business

There’s no end to the things companies can do to make a positive social impact. But where do you begin?…

7 years ago

Creating and Enhancing Customer Loyalty in 2015

No matter the type of business, there is a universal need for customer loyalty. Most sources, in fact, estimate that…

11 years ago

Three Tips for Better Customer Case Studies

If there’s one tried-and-true marketing tactic still in vogue in the digital age, it’s customer case studies. Such vignettes showcase…

12 years ago

Can You Tell Your Story as Well as Your Customers Can?

Carabiner recently developed a case study to serve as a basis for marketing outreach on a client’s behalf. The task…

12 years ago

Treating the Customer as an Individual

In my year-end blog post, I predicted that 2014 would be the year of the great marketing U-turn – the…

12 years ago